Returns & Exchanges
We offer a 28-day return period from the date of delivery for all items in their original, unworn condition with tags attached. Our goal is to ensure you are completely satisfied with the fit and feel of your Saint and Sofia wardrobe.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all designer tags and labels remain attached to avoid processing delays.
- 3.Ship It Back
Download and print your pre-paid shipping label from the portal, attach it to your package, and drop it off at the designated carrier location.
- 4.Receive Your Refund
Once our workshop inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.