Frequently Asked Questions

Everything you need to know about your Saint and Sofia experience.

What is your return policy?

We offer a 28-day return period from the date of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the UK and 5-10 business days for international orders. Express shipping options are available at checkout.

Where are your clothes designed and made?

All our collections are designed in our London studio. We work with family-run factories in Europe and the UK that ensure fair wages and sustainable production practices.

Can I track my order?

Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking link to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.

How do I find my correct size?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.